See a follow-up from start to finish

Choose a business below. See what you send Chino, what you confirm and what your customer receives.

These are illustrative examples with fictional businesses—not customer testimonials or exact message templates.

Automatic follow-ups start after personal activation within one working day. This pilot is in English and only contacts approved customer numbers. Only request a follow-up when the customer has agreed.

Plumbing — Daniel’s Plumbing

1. You tell Chino

Alex [customer’s phone number] fixed the kitchen tap

2. You check and confirm

Chino shows the customer and job details for you to check. Reply YES only when they are correct.

3. Chino follows up with your customer

Chino
Hi Alex 👋 I’m Chino, following up for Daniel’s Plumbing. How did everything go?

Customer
The tap is working perfectly, thanks!

Chino
Thanks for letting us know. I’ll pass your feedback to the business. You’re welcome to share your honest experience in a review, too.

If you’ve added a review link, the invitation takes the customer to your business’s review page. This demonstration does not open a real review page.

The reply is saved in Feedback. Every replying customer receives the same review invitation, including customers who report a problem.

Cleaning — Clear Home Cleaning

1. You tell Chino

Alex [customer’s phone number] finished the move-out clean

2. You check and confirm

Chino shows the customer and job details for you to check. Reply YES only when they are correct.

3. Chino follows up with your customer

Chino
Hi Alex 👋 I’m Chino, following up for Clear Home Cleaning. How did everything go?

Customer
Everything looks clean. Thank you.

Chino
Thanks for letting us know. I’ll pass your feedback to the business. You’re welcome to share your honest experience in a review, too.

If you’ve added a review link, the invitation takes the customer to your business’s review page. This demonstration does not open a real review page.

The reply is saved in Feedback. Every replying customer receives the same review invitation, including customers who report a problem.

Barber — Oak Street Barber

1. You tell Chino

Alex [customer’s phone number] finished the haircut

2. You check and confirm

Chino shows the customer and job details for you to check. Reply YES only when they are correct.

3. Chino follows up with your customer

Chino
Hi Alex 👋 I’m Chino, following up for Oak Street Barber. How did everything go?

Customer
Really pleased with the cut.

Chino
Thanks for letting us know. I’ll pass your feedback to the business. You’re welcome to share your honest experience in a review, too.

If you’ve added a review link, the invitation takes the customer to your business’s review page. This demonstration does not open a real review page.

The reply is saved in Feedback. Every replying customer receives the same review invitation, including customers who report a problem.

Car detailing — Fresh Finish Detailing

1. You tell Chino

Alex [customer’s phone number] cleaned the car interior

2. You check and confirm

Chino shows the customer and job details for you to check. Reply YES only when they are correct.

3. Chino follows up with your customer

Chino
Hi Alex 👋 I’m Chino, following up for Fresh Finish Detailing. How did everything go?

Customer
The seats look great.

Chino
Thanks for letting us know. I’ll pass your feedback to the business. You’re welcome to share your honest experience in a review, too.

If you’ve added a review link, the invitation takes the customer to your business’s review page. This demonstration does not open a real review page.

The reply is saved in Feedback. Every replying customer receives the same review invitation, including customers who report a problem.

Electrician — Local Spark Electrical

1. You tell Chino

Alex [customer’s phone number] replaced the hallway light

2. You check and confirm

Chino shows the customer and job details for you to check. Reply YES only when they are correct.

3. Chino follows up with your customer

Chino
Hi Alex 👋 I’m Chino, following up for Local Spark Electrical. How did everything go?

Customer
The light is working now, thanks.

Chino
Thanks for letting us know. I’ll pass your feedback to the business. You’re welcome to share your honest experience in a review, too.

If you’ve added a review link, the invitation takes the customer to your business’s review page. This demonstration does not open a real review page.

The reply is saved in Feedback. Every replying customer receives the same review invitation, including customers who report a problem.

Gardening — Green Corner Gardens

1. You tell Chino

Alex [customer’s phone number] finished the garden cleanup

2. You check and confirm

Chino shows the customer and job details for you to check. Reply YES only when they are correct.

3. Chino follows up with your customer

Chino
Hi Alex 👋 I’m Chino, following up for Green Corner Gardens. How did everything go?

Customer
The garden looks much tidier.

Chino
Thanks for letting us know. I’ll pass your feedback to the business. You’re welcome to share your honest experience in a review, too.

If you’ve added a review link, the invitation takes the customer to your business’s review page. This demonstration does not open a real review page.

The reply is saved in Feedback. Every replying customer receives the same review invitation, including customers who report a problem.

Pet grooming — Happy Paws Grooming

1. You tell Chino

Alex [customer’s phone number] finished the dog grooming appointment

2. You check and confirm

Chino shows the customer and job details for you to check. Reply YES only when they are correct.

3. Chino follows up with your customer

Chino
Hi Alex 👋 I’m Chino, following up for Happy Paws Grooming. How did everything go?

Customer
Thanks for taking good care of our dog.

Chino
Thanks for letting us know. I’ll pass your feedback to the business. You’re welcome to share your honest experience in a review, too.

If you’ve added a review link, the invitation takes the customer to your business’s review page. This demonstration does not open a real review page.

The reply is saved in Feedback. Every replying customer receives the same review invitation, including customers who report a problem.

Handyman — Sam’s Handyman Service

1. You tell Chino

Alex [customer’s phone number] repaired the cupboard door

2. You check and confirm

Chino shows the customer and job details for you to check. Reply YES only when they are correct.

3. Chino follows up with your customer

Chino
Hi Alex 👋 I’m Chino, following up for Sam’s Handyman Service. How did everything go?

Customer
The door is still sticking. Could you take another look?

Chino
Thanks for letting us know. I’ll pass your feedback to the business. You’re welcome to share your honest experience in a review, too.

If you’ve added a review link, the invitation takes the customer to your business’s review page. This demonstration does not open a real review page.

The reply is saved in Feedback. Every replying customer receives the same review invitation, including customers who report a problem.

Prefer to send it yourself?

You can start before Chino is activated. Enter the customer’s details on DoneAsk, check the prepared message, open WhatsApp and press Send yourself.

Replies stay in your WhatsApp. They are not automatically collected on DoneAsk in manual mode.

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